Privacy Policy

Last updated: May 12, 2026

FlowDesk Pro is operated by Apropos Group LLC. This Privacy Policy explains how we collect, use, and protect information submitted through FlowDesk Pro intake forms, contact workflows, lead review tools, notification settings, and related customer support communications.

Information We Collect

We may collect the following information when you submit an intake request, request a demo, use FlowDesk Pro, or contact us:

• Name, email address, phone number, business name, industry, and service area.
• Information about inbound leads, missed calls, appointment or status updates, support questions, workflow activity, or account-related requests.
• Preferred contact method, preferred callback time, urgency, notes, and internal follow-up details.
• SMS consent status, the SMS consent disclosure shown to the user, and related consent records when you choose to opt in.
• Basic technical information needed to operate, secure, and troubleshoot the website and service.

How We Use Information

We use submitted information to respond to requests, coordinate appointments or callbacks, prepare dashboard-ready lead records, provide support, send account-related or transactional notifications, improve FlowDesk Pro workflows, and operate the website and related services.

Transactional SMS Notifications

FlowDesk Pro SMS messages are transactional or account-related. They may relate to inbound leads, missed calls, appointment/status updates, customer-response workflow activity, and account-related alerts. SMS consent is optional. You may choose not to opt in to SMS and may still create an account, submit an intake request, purchase, or use FlowDesk Pro's primary service.

SMS Privacy and Non-Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Mobile numbers and SMS consent records may be used to deliver and support requested FlowDesk Pro transactional messaging, maintain opt-out records, troubleshoot delivery, and comply with messaging rules. We do not sell mobile information.

Service Providers

We may use trusted service providers to operate hosting, database storage, email notifications, SMS delivery, analytics, security, and related business systems. These providers are used only to deliver and support FlowDesk Pro services and are not permitted to use your information for their own marketing.

Your Choices

If you opt in to SMS, you may opt out at any time by replying STOP. You may reply HELP for help. You may also contact FlowDesk Pro support at support@aiflowdeskpro.com.

Data Security

We use reasonable administrative, technical, and operational safeguards to protect submitted information. No system can guarantee absolute security, but we work to protect information from unauthorized access, misuse, or disclosure.

Contact

For privacy questions, contact FlowDesk Pro at support@aiflowdeskpro.com.